Which countries do you deliver to? With which carriers?
We ship worldwide.
In France , we deliver with Colissimo. You have the possibility to choose between the Standard delivery method (at home) and the delivery method to relay points.
To the rest of the world we deliver with DHL.
What are the delivery costs?
In France:
- Standard Delivery €7 (free delivery from €59 purchase).
- Delivery to relay points €7 (free delivery from €59 purchase).
In Europe:
- DHL delivery €22
Rest of the world:
- DHL delivery €29
Returns
How do I return an order that doesn't suit me?
You have 14 days to return a product that does not suit you and receive a refund.
Simply fill out this formand return the item(s) that do not suit you to the address indicated on the form.
How soon will I receive my refund?
Once your return has been received, you will be notified by email of the return. The refund time can vary between 2 to 5 days upon receipt of the package, you will receive an email once the refund has been made.
Can I return an order made on the website to a store?
No, a purchase made on the site cannot be returned to the store. You must follow the procedure above.
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